Objectives:
By the end of this course:
- Write business documents to a professional standard and conforming to acceptable formats
- Present information in an organized, structured way so as to achieve a specific objective
- Use a business-like style and vocabulary, while displaying sensitivity to different levels of reader expertise
- Express ideas with confidence and clarity, supporting persuasive and logical arguments.
WHO SHOULD ATTEND?
This course is focused on planning indoor coverage solutions for GSM and UMTS/eHSPA networks. It is targeted at operators eager to improve network performance by means of adding effective indoor sites in hotspots and gold corporate customers.
Course Outline:
Basic principles of written communication
- Clarification of objectives
- Audience analysis
Planning and organising material & content:
- Gathering information
- Structure and content
- Writing the first draft
Style and vocabulary:
- Level of formality
- Paragraph and sentence structure
- Using appropriate language
- Calculating a “Fog Index”
- Grammar, punctuation and spelling
Diagrams, indexing and layout:
- Tables and graphs
- Content integration
- Style sheets and templates
WORKSHOP STYLE:
A mixture of short presentations, interactive discussion, individual exercises and group work. The emphasis throughout is on a practical approach using case material and examples.
