Objectives:
Become familiar with employee relations concepts and frameworks and gain a better understanding of conditions of employment in general.
The course will provide participants with:
- A sound understanding of employee relations;
- An understanding of the industrial instruments governing conditions of employment.
- Familiarisation with standard working hours, overtime conditions and entitlements;
- Familiarisation with standard leave provisions and entitlements
Who should attend?
All general employees, supervisors and managers who are interested in learning more about employee relations.
Course Outline:
Day 1:
Describe the major challenges facing managers today and the role of the HR department in assisting line managers
- Explain the internal and external business challenges
- Explain the role of the line manager in HRM
- Identify the activities of HRM
- Explain the role of the HR professional
- Describe the link between business strategy and HRM
- Identify key demographic and employee concerns
Day 2
Describe the legal framework in Canada and the role the manager plays to ensure legal compliance and effective employee relations :
- Identity the major types of employment legislation affecting organizations today
- Differentiate between management and employee rights and discuss what managers can do to crate a positive workplace
- Discuss the concept of diversity and its impact on organizational effectiveness
- Explain discrimination and how to ensure a positive work environment
- Explain employment and pay equity
- Explain the role of the HR department in assisting line manager
Day 3
Explain the managers role in employment planning and the impact on the recruitment and selection process:
- Describe the influence of the business plan on employment planning
- Explain the managers role in defining work
- Describe the role of the HR department in assisting line management
- Describe the relationship between planning , recruitment and selection
- Apply the principles of designing an effective interview
- Explain the importance of selection criteria to ensure the most appropriate candidate is Hired
Day 4
Determine the appropriate performance management and the management practices necessary for a good system:
- Describe the relationship between performance management and performance appraisal
- Explain the business strategy and how it relates to performance management
- Identify the steps in managing performance and describe the various performance review methods
- Explain the relationship between performance management and employment legislation
- Describe the role of the HR dept. in assisting line managers
Day 5
- Describe the strategic role of compensation in managing employees effectively.
- Explain what is meant by a strategic compensation program
- Identify the various factors that influence setting of wages
- Describe the parts of a compensation structure
- Explain the role of employee benefits and the types of benefits offered
WORKSHOP STYLE:
This will be a participative workshop with a mix of interactive learning sessions, exercises and discussions aimed to provide maximum impact and learning retention for all delegates..
