Objectives:
By the end of this training course participants will acquire the necessary skills and tools needed for attracting, developing, discovering, motivating and retaining talent and high skilled workforce.
- A sound understanding of employee relations;
- An understanding of the industrial instruments governing conditions of employment.
- Familiarisation with standard leave provisions and entitlements
- Utilizing situational conflict resolution strategies to improve outcomes
- Implementing grievance, mediation, and arbitration processes to effectively resolve conflict in both union and nonunion environments
- Using a formal mediation process to resolve conflict between employees and/or between employees and managers
- Managing employees with a long-time history of belligerence: Critical strategies to break the pattern of negative behavior
- Proven strategies for managing employees with poor attitudes to keep them from doing serious damage to morale and productivity: Knowing when you should move toward termination
- How recognizing and responding to problem behavior can increase retention of good employees, prevent lawsuits, and prevent workplace violence
- Applying successful tactics for handling these problematic employees: Case studies of a chronic complainer, a poor performer who walks the tightrope, and a workplace bully
Who Should Attend?
- All leaders, directors and managers
- Strategy makers and planners
- HRM managers and decision makers
- Training & Development personnel
Course Outline:
- Employee Relations
- The Award System
- Certified Agreements
- Human Resources Policy Manual Strategic workforce planning; the modern trend
- Recruitment and Selection
- Performance Management
- Career Development
- How to retain knowledge workforce
- Employee development
- Succession planning
- Individual development growth plan
- Key talent identification
- Talent Management, What is it?
- Realities of talent pipeline development
- Talent Developers; Breeders and Blockers
- Talent segmentation
- Aligning strategies, talent, management and performance
Workshop Style:
This will be a participative workshop with a mix of interactive learning sessions, exercises and discussions aimed to provide maximum impact and learning retention for all delegates.
